Customers that experienced this and managed to reformat the USB disk with 512e also saw this problem solved.ĮDIT: I just found a worrying quote on a 3rd party website that appears to imply (without confirmation) that some Seagate 4K USB drives cannot be formatted with 512e. SeaTools Bootable The bootable SeaTools program that can be installed on a flash drive or other USB device, can be downloaded here select SeaTools Bootable. On one hardware vendor we found that the tool in question did ship on the drive when it was new.įor the same hardware vendor we also found that the factory shipped configuration (4k) was not the same as the default format provided by their own tool and that the default format (within the tool) did reformat with 512e even though it was not called 512e or any of the alternative names for the same format.Īlso we did ourselves find situations where a System State backup would fail if a 4K sector size USB disk was attached to the server. Note: The download utility will abort if it is not compatible with your current firmware revision.

Click here for the firmware update procedure. After DU loads select your hard drive (this is the entry with the mfgr.s ID and size) from the left side list. To create a bootable floppy diskette simply double-click the downloaded file where you saved it and follow the prompts. We need NTFS format on 512e - and the hardware vendor should be able to provide the tool. Step 1 Once you have your Seagate Disk Drive connected to your PC, got the Search Panel on the home screen and type in Device Manager. The download is a ZIP file which will have instructions on how to start the firmware update procedure. Open Disk Utility in your Utilities folder.

Seagate format tool